Factors affecting communication process

<<Factors affecting communication process>>

 

Factors related to the individual:

                 “Permanent Factors”

          1-    Mental disabilities as low IQ.               

          2-    Physical disabilities as deaf, mute, blind.                                                   

          3-    Previous learning.                                    

          4-    Special talent.                                          

 

               “Temporary Factors”

     1-    State of physical health.

     2-    Pre-occupation with some problem.

     3-    Motive or interest in special subject.

Factors related to the environment

      1- Noises and distractibility.

      2- Comfortable environment as light, Seats, weather…etc.

      3- Territory (personal private space).

      4- Uses of audiovisual aids.

Core communication skills: to put a proper plan for management, a physician should use the following core communication skills:

I-             Doctor-patient interpersonal skills.

II-            Information gathering skills.

III-           Information giving skills and patient education.

IV-          Feedback.

V-           Closing the interview.